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make it to second generation family ownership




fail to plan formally for succession


Family businesses generate


per annum of UK tax receipts


Family businesses contribute


of UK total tax revenues


Family businesses account for almost


of the overall UK GDP


Family Businesses account for


of UK private sector employment (9.5m people)


CPD Delivering Your Message with Impact

Date: 8th October 2012

Location: Drayton Manor Park

A very interactive and energetic day for ICFIB Professional Members.

During the day you will learn 8 essential and proven skills for successful and effective communication. You will gain skills that are of benefit in general day to day work as well as key to working with family businesses.

  • Immeasurable growth in confidence
  • Capture & control the listening
  • Motivate people to respond more positively
  • Increase your presence and standing
  • Promote leadership development
  • Learn positive non-verbal messages
  • Stand out in the marketplace

Communication is key to all business and yet many people will only ever demonstrate between 2-4 of the 8 skills required to be successful. When working with family businesses, it's even more important to get your message across in the most appropriate way - when the situation may be challenging or emotional.


The day will be delivered by Lorna Sheldon. Lorna has run her company for 20 years coaching people around the UK and 25 other countries. It is estimated she has coached over 27,000 people including many high profile personalities and clients including:

Coutts, BT, Lloyds TSB, BT, 3M UK, GlaxoSmithKline, Oxford Said Business School, The Home Office, PwC, Pizza Hut and WH Smith to name just a few!

To secure your place, please email the events team. Places may be limited and available on a first come basis.


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